Customer Service Officer

Closing Date : 30 June 2023

Job Description

  • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers’ needs and provide appropriate solutions and attention
  • Identify cross-sell opportunities during customer interaction
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers’ feedback and identify problem trends for improvement actions.

Qualification : Diploma/Degree

Minimum Experience : 1 year and above

Salary : $2500-$4500

Work Location : Singapore